Questions and answers
Helpful information about Trezor.io/start
Is Trezor.io/start the place to begin setup?
It is the official starting point for Trezor setup guidance. Visit it directly and follow the current instructions provided for your device.
What if I cannot connect my wallet?
Check the connection and try the troubleshooting steps in official documentation. Make sure your software is from a trusted source, and do not reveal recovery words to solve a connection issue.
Does a hardware wallet remove every security risk?
No. It can help protect private keys, but scams, malicious software, unsafe backups, and incorrect transactions can still cause losses. Careful verification remains important.
How should I store my recovery backup?
Follow the official recovery guidance and keep the backup private, offline, and protected from damage or unauthorized access. Do not store it in public cloud folders or send it through chat or email.